I am a system administrator and programmer with over fifteen years of IT experience spanning from workstation management to maintaining global enterprise networks. I am a lifelong learner, love coding (especially in Python), solving challenging problems, and finding better, more efficient ways to do things. I am looking for a DevOps, Linux administration, or cyber security position in the Austin or San Francisco Bay Area.

I am retiring from the Air Force and will be available starting June 30, 2014.


Operating SystemsLinux Ubuntu/Red Hat/Fedora, Windows Server 2000/2003R2/2008/2008R2, Windows NT/XP/2000/Vista/7, Apple Mac OS X

Applications/Technologies – Microsoft Exchange 2007/2010, Microsoft SQL, MySQL, WordPress, Nagios, Cacti, VMWare, Apache, McAfee IronMail, DNS, DHCP, Samba, ZFS

Programming/Scripting – Python, C++, Bash, PowerShell, VB Script, PHP

Certifications – CompTIA Security+, Microsoft Certified Professional

Work Experience
Systems Administrator Supervisor

Peterson Air Force Base, Colorado Springs, Colorado

  • Manage hardware and software on physical and virtual servers in support of 24/7 operations across four data centers providing service to more than a million customers.
  • Manage, troubleshoot, and provide customer support for messaging systems including Microsoft Exchange 2003/2007/2010, McAfee IronMail, Symantec Brightmail, Blackberry Enterprise, and Good Mobile.
  • Maintain and troubleshoot Microsoft SQL databases and servers.
  • Troubleshoot and provide customer support for directory services systems including Microsoft Domain Controllers, LDAP, DNS, DHCP, and account management via Active Directory Users and Computers (ADUC).
  • Manage high availability server clusters utilizing VMWare and Microsoft Hyper-V.
  • Automate infrastructure installation, configuration, and maintenance utilizing various scripting languages/technologies including VB Script, Python, and PowerShell.
  • Perform server capacity planning, performance management, and network analysis.
  • Serve on emergency response teams to resolve critical outages and security incidents.
  • Supervise technical staff including, mentoring, training, assigning work, scheduling, setting priorities, and evaluating performance.
  • Manage disaster recovery plans and execution including performing backups, maintaining archives and performing data recovery using CommVault.
  • Contribute to the development of policies, procedures, and resources to improve stability and security and to standardize IT infrastructure.
Network and Computer Systems Administrator

Camp Darby, Livorno, Italy

  • Acted as primary technician and single point of contact for all organization network, computer, and telephone issues.
  • Monitored network and performed maintenance to ensure network availability.
  • Administered and maintained Microsoft-based systems including file servers, printer servers, workstations, and office automation software.
  • Served as organizations Information Systems Security Officer (ISSO) managing Information Assurance (IA) programs including Communications Security (COMSEC), Emissions Security (EMSEC), and Computer Security (COMPUSEC).
  • Installed, configured, and managed Open Source applications including Apache, MySQL, Nagios, and Cacti running on Red Hat Linux.
  • Implemented and maintained logon scripts utilizing Kixtart.
  • Used shell scripts to automate system build and administration tasks.
  • Administered Cisco-based network and multiple Cisco products including Catalyst routers and switches, Voice over IP (VoIP) telephones, and Cisco Unified Communications Manager (CallManager).
  • Performed internal and inter-building circuit troubleshooting including mapping, fabrication, and maintenance of Ethernet and fiber-optic cable.
  • Coordinated with vendors and outside agencies to resolve external network outages.
  • Designed and implemented IT solutions to meet customer needs and mission objectives.
  • Planned and implemented multiple system upgrades including switches, routers, servers, workstations, and analogue to VoIP telephone switchover.
Network Operations Center Supervisor

Travis Air Force Base, Vacaville, California

  • Provided total customer support service as a single point of contact for twenty three thousand customers world-wide for all voice, data, video network and cryptographic client devices.
  • Provided technical support and escalation for other system administrators and performed advanced troubleshooting to systems to ensure timely resolution of issues.
  • Performed root cause analysis of issues, prescribed preventive actions, and provided reports explaining findings.
  • Monitored systems using NetIQ AppManager, CiscoWorks, and WhatsUp Gold.
  • Developed and maintained a database to track and coordinate system maintenance.
  • Supervised a team of computer and network support specialists including mentoring, scheduling, assigning work, training, setting priorities, and evaluating performance.
  • Provided daily briefings to management regarding network status, network performance, and maintenance metrics.
  • Performed quality assurance inspections of network equipment to ensure proper maintenance, availability, integrity, and security.
  • Inspected, coordinated, and maintained physical security of controlled areas used to process and store classified information.
Workgroup Administrator

Andersen Air Force Base, Yigo, Guam

  • Managed and troubleshot voice and data client devices including printers, telephones and workstations running Windows XP, NT, and 2000.
  • Provided customer service, provisioning, and troubleshooting for user accounts.
  • Upgraded analogue Air Traffic Control console to digital touchscreen system utilizing Microsoft servers and workstations.
  • Ensured Y2K compliance for all existing and planned systems.
  • Installed and fabricated cabling and installed Ethernet LAN drops (RJ-45 and thin-net).
  • Performed site surveys and analysis for new equipment installation.
  • Maintained voice and data patch panels and troubleshot local circuits.
Community College of the Air Force
Sheppard Air Force Base, Texas
A.A.S Information Systems Technology
Contact/More Info

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